(Automation & enterprise platforms)

Automation that removes the work, not just the keystrokes

Most back-office pain is a process problem wearing a technology costume. This group covers business process automation, RPA bots, ERP and CRM platforms, and the low-code tools that hold them together.

Talk to an engineer What we deliver

(Where automation pays)

Automation projects fail for the same reason twice: somebody automated a process nobody had written down. Start with the map. Once the steps, the exceptions and the handoffs are visible, the right tool is usually obvious — and it is often an integration or a form rather than a bot.

Sometimes the honest answer is that a step should be deleted rather than automated, or that a licence you already pay for covers it. Discovery will say so in writing, and the process map stays yours either way.

(Services)

Six ways we take work off a desk

/

(What we deliver)

What our automation services cover

Engagements usually begin with the first item and continue into whichever of the others the map points at.

  1. A fortnight with the people who do the work: the steps, the exceptions, the systems involved and the hours each stage really takes. You get a map, a shortlist of candidates and a rough saving against each one before anything is built.

  2. Approval chains, case management, document routing and the integrations underneath. Built on an engine with a visible state machine, so a request stuck for three days has a reason attached to it rather than a shrug.

  3. UiPath, Blue Prism and Power Automate for the terminal emulator, the supplier portal and the desktop application that will never expose an endpoint. Queues, retries and exception handling are designed in, not added after the first failed run.

  4. SAP, Microsoft Dynamics 365, Odoo and Salesforce: implementation, custom modules, integrations and data migration. Configuration first, code only where the package genuinely cannot bend to how you trade. Rescue work on a stalled implementation counts too.

  5. Power Apps, SharePoint, ServiceNow and Mendix, with an opinion about environments and governance before you own four hundred untracked flows and nobody left who knows which ones matter. Existing apps get inventoried, not automatically replaced.

  6. Automation rots. Screens move, APIs version, a tax rule changes in April. Monitoring, alerting and an agreed monthly capacity keep what you built working once the launch excitement has passed.

(How we work)

How the work runs

Every engagement is scoped in phases, priced per phase, and reviewed with you at the end of each one.

  1. 01

    Discovery

    We map the problem, the systems around it and what a good outcome looks like, then scope the work in phases you can stop after.

  2. 02

    Design

    Flows, architecture and interfaces agreed before anyone writes production code.

  3. 03

    Build

    Two-week increments, a working environment you can open, and a demo at the end of each one.

  4. 04

    Testing

    Functional, performance, security and accessibility checks run through the build, not bolted on at the end.

  5. 05

    Launch

    Deployment, monitoring, documentation and the handover your team needs to run it.

  6. 06

    Support

    Fixes, updates and the next set of features, at an agreed monthly capacity.

(Why Team of Keys)

How we keep automation from becoming another system to babysit

Every organisation we meet has at least one abandoned bot or a workflow tool bought for a team that left. These are the habits that stop the next one going the same way.

  1. 01

    The map comes first

    Nothing is automated until the current process exists on paper with its exceptions marked. That document outlives the project and usually pays for itself in the arguments it settles.

  2. 02

    Integration before imitation

    A bot typing into a screen is the fallback, not the goal. Where a supported API, a file feed or a database view exists, that is what we use — it is cheaper to run and far less likely to break.

  3. 03

    Licences counted up front

    Premium connectors, unattended runtimes, per-app plans and Dataverse capacity all carry a price. You see the annual platform cost alongside the build cost, before you commit to either.

  4. 04

    Measured in hours, not tickets

    Each automation gets a baseline: how long the manual version takes and how often it runs. After go-live you can see whether the saving is real, which makes the next business case an easy conversation.

  5. 05

    One team across platforms

    The same engineers work across RPA, ERP, CRM and low-code, so the advice is not shaped by which licence somebody is trying to sell. Occasionally that means talking you out of a platform entirely.

(FAQ)

Questions, answered

Anything that takes a repeated, rule-based sequence off a person and gives it to software: approvals routed automatically, invoices read and posted, records copied between two systems, a monthly report assembled without anyone opening a spreadsheet. The technology varies — a workflow engine, an integration, a bot, a platform you already own. The definition does not.

Pick the ones that are frequent, rule-based and stable. High volume with clear rules gives a saving you can measure; a process that changes every quarter will cost more to maintain than it returns. Discovery scores your candidates on frequency, hours consumed, exception rate and how often the underlying rules change.

Two figures matter and they are separate. Build cost depends on the number of steps, systems and exceptions — a single approval workflow is a few weeks, an ERP rollout is not. Platform cost is annual licensing, which for RPA and premium low-code connectors can exceed the build in year two. Both appear in the same proposal.

An integration wins whenever the systems involved expose a supported API or database. It runs faster, survives interface changes and needs no runtime licence. RPA earns its place where no interface exists and none is coming: legacy terminals, third-party portals, desktop applications. Many projects use both.

Usually, and it is often the cheaper route. If you already pay for Power Automate, Salesforce or ServiceNow, we will look at what those licences already cover before proposing anything new. Where the existing platform is genuinely the wrong fit, you get the reasoning rather than a recommendation.

(Global presence)

Nine countries, one studio behind them.

Every project is designed, built and shipped from one studio.
Turn the globe, or pick a country to see what we deliver there.

NoidaDrag to turn

Studio · Noida, India · --:--

(Next step)

Bring us the process nobody wants to own

Describe the work, who does it and how often. You get a map, a shortlist and a price per phase, usually within two working days.

START

Or write to info@teamofkeys.com · Noida, India